Shipping policy

1. GENERAL INFORMATION

4AM Season operates an online clothing store based in Italy. This information describes the shipping methods, times, and costs for orders placed on the site.

All information regarding shipping costs, any free shipping thresholds, and estimated delivery times are clearly indicated during checkout, before completing the order.

2. SHIPPING METHODS

Orders are shipped via express couriers selected based on the destination and type of service available.

The shipping methods available for your order will be displayed at checkout, based on the delivery address you provide.

3. SHIPPING COSTS

Shipping costs are automatically calculated during checkout and depend on:

Delivery address (Italy / European Union / other countries, if applicable);
Package weight and/or volume;
Shipping method selected.

Free Shipping:
We offer free shipping on orders over €50.00 (net of any discounts) for destinations in Italy.
For orders under this amount, shipping costs are the responsibility of the customer and are clearly indicated before payment.

In any case, the exact shipping cost is always visible and summarized in the order summary before payment is confirmed.

4. SHIPPING AND DELIVERY TIMES

Order processing times are generally 1-2 business days from payment confirmation.

Delivery times indicated at checkout are indicative and may vary based on:

destination;
national or local holidays;
any delays attributable to the courier or force majeure.

Once the package has been handed over to the courier, you will receive an email with the tracking number (if available for the chosen shipping method), which you can use to track the delivery status.

5. TRANSFER OF OWNERSHIP AND RISK

Except as provided by applicable consumer law, the risk of loss or damage to the products passes to the customer when the customer, or a third party designated by the customer and other than the carrier, acquires physical possession of the goods.

6. DELIVERY PROBLEMS

In the event of:

significant delays beyond the indicated times;
package damaged upon delivery;
non-delivery;

please contact us promptly by email at info@4amseason.it, providing your order number and, if possible, photographic documentation in the case of damaged products.

We will verify the situation with the carrier and offer you the available solutions within the limits of our capabilities and as required by applicable law.

7. LIMITATIONS AND CHANGES

We reserve the right to change shipping methods, costs, and times at any time, except as previously indicated at the time of placing the order. Any changes will only apply to subsequent orders.

We are not responsible for delays or disruptions attributable to couriers, customs procedures, force majeure events, or any other causes beyond 4AM Season's direct control.